Shipping Fees

At Hygoshirts, we aim to provide a fast, reliable, and transparent shipping experience for all our customers worldwide.

Processing Time:

• All orders are processed within 1–2 business days after payment confirmation.

• Once your order is processed, you will receive a confirmation email with tracking information.

Delivery Time:

• United Kingdom: 5–7 business days

• International: 6–9 business days (depending on destination)

Shipping Fees:

• Shipping is free worldwide. There are no hidden fees; all prices on the website include taxes.

Order Tracking:

• After your order ships, you will receive a tracking link by email to monitor your delivery.

Important Notes:

• Delivery times are estimates and are not guaranteed.

• Hygo Shirts is not responsible for delays caused by customs, courier services, or events outside our control.

• Once your order is handed over to the carrier, risk of loss passes to you.

Questions or Issues?
If you experience any issues with your shipment, please contact our support team via email at support@hygoshirts.com or live chat on our website.

1. How long does it take to process my order?

All orders are processed within 1–2 business days after payment confirmation. You will receive a confirmation email once your order has been shipped.

2. Do you offer worldwide shipping?

Yes! We ship worldwide. Delivery time varies by location:

• United Kingdom: 5–7 business days

• International: 6–9 business days

All orders are shipped for free, and prices include applicable taxes.

3. How can I track my order?

Once your order has been shipped, you will receive a tracking number by email. You can use this to monitor your shipment until it reaches your address.

4. What is your return and refund policy?

• Returns: Items can be returned within 30 days of delivery if unused, unwashed, and in original packaging.

• Refunds: Once a return is approved, refunds will be processed within 5 business days to your original payment method.

For full details, please visit our [Return & Refund Policy] page.

5. Are your products authentic?

Yes! All products sold on Hygoshirts.com are original and high-quality. We do not sell replicas or counterfeit items.

6. How do I contact customer support?

You can reach us via:

• Email: support@hygoshirts.com

• Live Chat: Available on our website for instant support

7. Can I cancel or change my order?

Please review your order carefully before submission. Once an order is processed, we may not be able to cancel or change it. Contact our support team immediately if you need assistance — we’ll do our best to help.

8. Do your prices include taxes?

Yes, all listed prices on Hygoshirts.com include applicable taxes. There are no hidden fees.

9. How secure is my payment information?

All payments are processed securely via Shopify Payments and PayPal, with SSL encryption to protect your personal and financial information.

10. Can I provide feedback or product reviews?

Absolutely! Customer feedback helps us improve our products and services. Please ensure your reviews are accurate and respectful.

How to Measure

1. Wear light clothing and stand on a flat surface facing forward.
2. Use a soft measuring tape and measure:

• For tops: chest, waist, hip

• For bottoms: waist, hip, inseam
  3. Compare your measurements with the size chart below to find the closest fit.
  4. If you are between sizes, choose the larger size for a more comfortable fit.

Size Charts

Men’s Apparel

Women’s Apparel

Kids / Youth Apparel

Product Care Instructions

To ensure your Hygoshirts apparel remains in top condition, please follow these care instructions:

• Machine wash cold (30°C) with like colours.

• Turn the garment inside‑out before washing.

• Use mild detergent; avoid bleach and fabric softeners.

• Tumble dry low, or better: air dry to preserve fabric and print.

• Iron inside‑out on low heat if necessary; do not iron directly on prints or embellishments.

• Avoid dry cleaning unless specified on the label.

Fit Tips

• Our shirts are designed with a standard fit: if you prefer a looser fit, go up one size.

• If you’re between sizes, choosing the larger size will give you more comfort, especially for layering.

• Different styles may vary slightly: always check the product page for fit notes (e.g., “slim fit”, “regular fit”).